Welcome to www.thesolekart.com (hereinafter referred to as “The Sole Kart,” “we,” “us,” or “our”). By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
1. General Information
Business Name: The Sole Kart
Address: Aadharsh Nagar, Ajmer, India
Contact Number: +91 8440044075
Email: support@thesolekart.com
2. Acceptance of Orders
- We accept orders only within India. Orders placed from outside India will not be processed.
- All orders are subject to acceptance and availability. We reserve the right to refuse any order without providing a reason.
3. Payment Terms
- Payments must be made in full at the time of placing an order using the payment methods available on our website.
- Prices listed on the website are in Indian Rupees (INR) and are inclusive of all applicable taxes unless stated otherwise.
4. Shipping and Delivery
- We strive to dispatch all orders within the specified time mentioned on the product page. However, delivery timelines may vary based on location and external factors beyond our control.
- Delivery charges, if applicable, will be clearly mentioned at checkout.
5. No Return Policy
- All sales on The Sole Kart are final. We do not accept returns, exchanges, or cancellations once an order is placed.
- In the unlikely event that you receive a defective or incorrect product, please contact us within 48 hours of delivery at support@thesolekart.com with relevant details and photographs. We will address such concerns at our sole discretion.
6. Product Descriptions and Images
- We strive to provide accurate product descriptions and images. However, slight variations in color, design, or appearance may occur due to differences in screen displays or manufacturing processes.
7. Consent to Communications
7.1 Consent:
By using our service, you agree to receive communications via SMS, telephone, messaging apps (e.g., WhatsApp), or email. You also consent to the monitoring and recording of communications for quality and training purposes.
7.2 Opt-Out:
You may unsubscribe from promotional communications at any time. However, communications necessary for transactions or services will still be sent.
8. Purchases
- When making a purchase, you must provide accurate and complete information, including payment details.
- We may use third-party services to process payments, subject to our Privacy Policy.
- We reserve the right to refuse or cancel an order for reasons including, but not limited to, product availability, pricing errors, or suspected fraud.
9. Contests, Sweepstakes, and Promotions
- Promotions on the website are governed by their specific rules in addition to these terms. In the event of a conflict, the promotion-specific rules will apply.
10. Prohibited Uses
You agree not to use our service for:
- Violating any laws or regulations.
- Sending unauthorized promotional material or spam.
- Engaging in harmful, fraudulent, or offensive activities.
Additionally, you must not:
- Interfere with the operation of the website.
- Use automated tools like robots or spiders to access the site.
- Introduce viruses or harmful software.
11. No Use By Minors
The service is intended for users aged 18 and above. By accessing the website, you confirm that you meet this age requirement.
12. Accounts
- You are responsible for maintaining the confidentiality of your account details.
- Inaccurate or incomplete information may result in termination of your account.
- We reserve the right to terminate accounts or refuse service at our sole discretion.
13. Governing Law
These terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Ajmer, Rajasthan.
14. Amendments
We reserve the right to amend these terms and conditions at any time without prior notice. The updated terms will be effective upon publication on our website.
For questions or concerns, please contact us at support@thesolekart.com or call us at +91 8440044075.
Thank you for shopping with The Sole Kart!